ISO 18788:2015 sets a worldwide business and risk management framework for safety contractors or organizations to operate professionally, efficiently, and securely.
ISO 18788:2015 gives a framework for establishing, implementing, operating, monitoring, reviewing, maintaining and improving the management of protection operations.
The ISO 18788:2015 is only awarded to protection services operators who reach the highest operational and management standards. As a demanding standard ISO 18788:2015 gives the principles and needs for a security operations management system (SOMS) and supports AMS demonstrate its capability to constantly provide services that meet customer requirements and are in conformance with applicable laws and human rights needs.
Private security companies (PSCs) demonstrate their conformance to ISO 18788 through third party certification including recurring field audits, thus providing their customers and other external stakeholders, like civil society groups, with greater assurance of their capability to constantly provide safety services to a high standard while maintaining the safety of customers and ensuring respect for human rights and national and international laws.